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Sponsored by:
Thursday, March 31, 2005
9:00-11:00 am
Disney/SBA National Entrepreneur Center
315 East Robinson Street. Orlando, FL.
Cost: $20
Few things are more difficult or more daunting to most of us
then the selling process. How do you find out how a prospective
customer is? How do you qualify them so you don't waste their
time or yours? How do you effectively sell on the phone?
This workshop will cover those three areas and provide practical
tips and insights that you can take back to the office and put
in practice that afternoon!
You will learn several new ways to find new customers which
are unconventional, pro-active, take-charge approaches to finding
new business. "Wimps need not apply." You'll learn a number of
proven techniques that will enable you to get more appointments
and more closes. Tips on using the Orlando Business Journal as
a tool for finding leads will be presented by Alan Byrd, OBJ
Director of Marketing.
Why sit back and wait for the phone to ring when you could be
doing something positive? It will also go a long way to help
you avoid the feeling of rejection that drives so many out of
sales. You'll be in total control as you find yourself getting
in front of more suspects to qualify them to be real prospects
more quickly-more easily.
You'll also learn how to do "Sales On The Line". Selling via
the phone is more difficult now since prospects are far more
sensitive to aggressive telephone techniques today than at any
other time. "Sales On The Line" will help you to not sound like
a typical features-and-benefits salesperson on the phone. You
will learn how to "listen to the voice of your customer" on the
line and qualify them for a sale or an appointment the way they
want to be qualified or sold today. You will learn how to avoid
sounding like everyone else and how to sell on your quality and
service, not on price.
INSTRUCTOR: Gibbs Morgan, Creative Sales+Marketing
Gibbs has owned 2 startup companies and knows full well the
ups and downs, headaches and heartaches of birthing new businesses.
He is most qualified, however, as a coach due to 4 years of studying
Total Quality Selling Consultative Sales process. Creative Sales+Marketing
has developed the Total Quality SellingT process that enables
the consultative salesperson or customer service person to be
equally effective whether face-to-face or on the line. Based
on the Total Quality Management mandra, it helps you find out
what the customer wants and give it to him. Total Quality Selling
is an art to be mastered and a tool in the hands of some of the
highest paid sales people in the country.
Registration:
To register for this workshop, email or call Laura Giffin at
lgiffin@mail.ucf.edu or 407-882-0202. Please provide your name,
company name, address, phone number and email. Payment can be
made at the door by cash or check (payable to UCF Research Foundation)
the day of the workshop or mailed to the Incubator before March
31.
Directions and a map for the Disney/SBA National Entrepreneur
Center can be found at www.floridanec.org.
Information about the UCF Technology Incubator can be found at www.incubator.ucf.edu.
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This workshop is the third in a series being offered by the
UCF Technology Incubator focusing on three key elements of business:
effective marketing, getting the sale, and managing the financials.
Stay turned for information about the next workshop on "Closing
the Sale."
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